AI Receptionist for
OpenTable
Connect OpenTable to your AI chat agent to look up existing reservations and guest details on web chat, Facebook, Instagram, and WhatsApp. New reservations are booked on your connected calendar.
How It Works
Get your OpenTable AI Receptionist up and running in minutes.
Key Features
Everything your AI needs to handle OpenTable inquiries like a pro.
Reservation Lookup
Your AI searches OpenTable reservations by guest name, phone number, or confirmation code and reads back date, time, party size, table assignment, and special requests.
Guest Details
Your AI reads OpenTable guest profile notes — dining preferences, allergies, special occasions, and seating requests — so a returning guest is recognized.
Booking on Your Calendar
New reservations are booked on your connected calendar — Google, Outlook, or Cal.com — with real-time availability, not written into OpenTable.
Read-Only OpenTable
The OpenTable integration reads existing reservations and guest notes; it does not create, change, or cancel OpenTable bookings, or read your table-availability calendar.
AI Receptionist for OpenTable Example Prompts
Copy and paste these prompts into your OpenTable AI Receptionist prompt box to get started quickly.
"When a caller wants to book a table, ask for the date, time, party size, and any special requests (birthday, high chair, outdoor seating). Check OpenTable for availability and book the reservation. Confirm all details and mention our cancellation policy."
Example 2 — Modifying a Reservation:
"If a guest calls to change their reservation, look it up in OpenTable by name or phone number. Update the date, time, or party size as requested. Confirm the changes and ask if there is anything else they need."
Example 3 — Waitlist:
"When someone wants to dine in but no tables are available at their preferred time, offer to add them to the waitlist in OpenTable. Let them know the estimated wait time and that they will receive a notification when their table is ready."
See It in Action
Here's how your AI Receptionist for OpenTable handles a real conversation.
Hi, I have a reservation tonight and I want to add two more people to the party.
Happy to help — what name is the reservation under?
Michael Torres, the 7:30 reservation.
Thanks, Michael — I see your 7:30 reservation for 4 guests tonight, with your window-seat note on file. I'll pass your request to bump it to 6 to our host team so they can confirm the table and update it. Anything else you'd like me to add?
Frequently Asked Questions
Related Integrations
Built for Restaurants
Your AI receptionist handles reservations, hours, and common questions during the rush — so your staff stays on the floor.
For your firm
- Never miss a booking. Reservation calls are answered even when every line is busy.
- Free up staff. Hours, location, and menu questions are handled automatically during service.
- Capture every party. After-hours reservation requests are taken 24/7.
For your customers
- Always reachable. Guests get through even during the dinner rush.
- Instant answers. Hours, location, and availability without waiting on hold.
- Quick booking. Reservations and changes handled in the moment.