AI Agent for Mindbody

How It Works

Get your Mindbody AI Agent up and running in minutes.

1

Log into the Client Portal and assign Mindbody to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Your AI starts handling fitness studio calls — checking class availability, looking up members, and answering membership questions 24/7.

Key Features

Everything your AI needs to handle Mindbody inquiries like a pro.

Member Lookup

Your AI searches Mindbody clients by phone or name and accesses their profile — membership type, contract status, upcoming bookings, and account balance.

Class Schedules

Callers can ask about any class on your Mindbody schedule — time, instructor, availability, and room — and your AI provides real-time answers with live data.

Membership Status

Your AI checks active memberships, contract terms, freeze status, autopay details, and upcoming renewals so members get instant account answers by phone.

Visit History

Access a member's check-in history, class attendance, session packages remaining, and personal training appointments to provide personalized phone support.

Get Started ▶ Hear a real call

AI Agent for Mindbody Example Prompts

Copy and paste these prompts into your Mindbody AI Agent prompt box to get started quickly.

Example 1 — Class Booking:
"When someone calls to book a fitness class, ask what type of class they are interested in — yoga, spin, Pilates, etc. Check the Mindbody schedule for available classes and book them in. Confirm the class name, instructor, date, time, and location. Let them know to arrive 10 minutes early."

Example 2 — Membership Inquiry:
"If a caller asks about membership options, check Mindbody for current membership plans and pricing. Describe each plan, what is included (unlimited classes, guest passes, locker access), and any introductory offers. Offer to sign them up or schedule a studio tour."

Example 3 — Class Cancellation:
"When a member needs to cancel a class booking, look up their reservation in Mindbody. We allow cancellations up to 2 hours before class start time. If they cancel late, let them know a late cancel fee may apply. Offer to rebook them for another session."

View All Integration Prompt Examples →

See It in Action

Here's how your AI Agent for Mindbody handles a real conversation.

Caller

Hi, I want to know if there's a spot in tomorrow's 6 AM spin class.

AI Agent

Let me check! Tomorrow's 6 AM Spin Blast with Coach Dani currently has 3 spots remaining out of 25. Would you like me to book you in?

Caller

Yes please. My name is Jake Morrison.

AI Agent

Hi Jake! I see your membership — you're on the Unlimited plan, so this class is included. You're booked for Spin Blast tomorrow at 6 AM with Coach Dani. Remember, there's a 2-hour cancellation policy. Anything else?

Caller

Actually, how many personal training sessions do I have left?

AI Agent

You have 4 sessions remaining on your 10-pack personal training package purchased in February. Your next session is scheduled for Friday at 5 PM with Marcus. Would you like to book another one?

Frequently Asked Questions

Can it book classes and appointments through Mindbody?

Yes. Your AI books clients into classes, workshops, and appointments directly in Mindbody. Waitlist additions, late cancellation rules, and booking restrictions are all respected.

Does it handle Mindbody pricing options?

Yes. Your AI is aware of pricing options — memberships, class packs, intro offers, and drop-in rates — and can explain them to callers or apply the correct pricing when booking.

Can it support multiple Mindbody locations?

Yes. If you operate multiple locations on Mindbody, your AI identifies which location the caller is asking about and provides location-specific schedules and availability.

Does it work with Mindbody branded apps?

The integration works alongside your branded Mindbody app. Members who prefer calling get the same booking and account features as your app users.

Can it handle retail and product sales?

Your AI can provide information about products available through Mindbody. For completing purchases, it directs callers to your studio or branded app.