AI Receptionist for
Fresha
Give your Fresha spa a 24/7 AI receptionist that answers every call and message, captures the bookings you'd otherwise miss, and books appointments into your synced Google or Outlook calendar — so you stay with your client, not the phone.
How It Works
Get your Fresha AI Receptionist up and running in minutes.
Log into the Client Portal and assign Fresha to any agents that need it.
Configure the integration settings and integration prompt in the FONE app.
Your AI starts answering calls and messages — booking appointments into your synced calendar, answering service questions, and capturing every inquiry so nothing gets missed.
Key Features
Everything your AI needs to handle Fresha inquiries like a pro.
24/7 Answering & Capture
Your AI answers every call and message around the clock. After-hours and overflow inquiries are captured with the caller's details and intent, so nothing slips through.
Appointment Booking
Callers can book, reschedule, or cancel through your AI. Appointments are placed into your synced Google or Outlook calendar, and availability is based on your set hours and that calendar — so you never double-book.
Service Answers
Your AI answers questions about your services, durations, and pricing using the details you set up — so callers get accurate answers without being put on hold.
Fewer No-Shows
Automatic confirmations and reminders go out against your calendar, cutting no-shows and last-minute cancellations.
AI Receptionist for Fresha Example Prompts
Copy and paste these prompts into your Fresha AI Receptionist prompt box to get started quickly.
"When a client calls to book, ask for the service they want, their preferred staff member, and when they would like to come in. Check your calendar availability and book the appointment into your synced calendar. Confirm all details and remind them of our cancellation policy."
Example 2 — New Client Intake:
"If the caller is a new client, collect their name, phone number, and email. Ask if they have any allergies or sensitivities we should note for their service, then book their appointment into your synced calendar."
Example 3 — Walk-In Availability:
"If someone calls asking whether they can walk in today, check your calendar for same-day availability. Let them know which time slots are open, and offer to reserve a spot so they do not have to wait."
See It in Action
Here's how your AI Receptionist for Fresha handles a real conversation.
I need to reschedule my facial appointment. It was supposed to be this Saturday.
Of course! Can I get your name?
Emily Chen.
Thanks, Emily! What time was your appointment, and when would you like to move it to? I have openings next Tuesday at 3 PM, Thursday at 10 AM, and next Saturday at 1 PM.
It was Saturday at 11. Next Saturday at 1 works.
Done! I've moved your facial to Saturday, March 22nd at 1 PM. You'll get an updated confirmation shortly. Anything else?
Frequently Asked Questions
Built for Salons & Spas
Your AI receptionist books, reschedules, and answers client questions around the clock — so you stay with the client in your chair, not on the phone.
For your firm
- Stop interrupting appointments. Booking and rescheduling calls are handled automatically while your team is with clients.
- Fill the book. Calls are answered evenings and weekends, capturing bookings you'd otherwise miss.
- Fewer no-shows. Confirmations and reminders go out automatically against your live calendar.
For your clients
- Book anytime. Clients schedule outside business hours, not just when someone can pick up.
- Instant confirmation. No waiting for a callback to lock in a slot.
- Easy changes. Rescheduling and questions are handled in the moment.