AI Receptionist for
Guesty
Connect Guesty to your AI chat agent so it can look up guest reservations, share property details, and answer check-in questions on web chat, Facebook, Instagram, and WhatsApp.
How It Works
Get your Guesty AI Receptionist up and running in minutes.
Key Features
Everything your AI needs to handle Guesty inquiries like a pro.
Guest Lookup
Your AI searches Guesty reservations by guest name, phone number, or confirmation code and reads back stay dates, property details, and booking status.
Reservation Status
Guests get a read on their reservation — confirmed, checked-in, pending, or cancelled — plus payment status, remaining balance, and any special requests on file.
Property Info
Your AI reads property details from Guesty — amenities, house rules, parking, Wi-Fi, and check-out procedures — answering guest questions on the spot.
Check-In Details
A guest asking about arrival gets precise check-in instructions, access codes, and directions, read live from their Guesty reservation.
AI Receptionist for Guesty Example Prompts
Copy and paste these prompts into your Guesty AI Receptionist prompt box to get started quickly.
"When a guest calls asking about check-in, look up their reservation in Guesty by name or confirmation number. Provide the check-in time, property address, access code or key pickup instructions, and any special arrival notes for that property."
Example 2 — Availability Inquiry:
"If someone calls asking about availability, ask for their preferred dates, number of guests, and location preference. Check Guesty for available properties that match and describe the top options including pricing, amenities, and sleeping arrangements."
Example 3 — Issue During Stay:
"If a current guest calls with an issue — like a broken appliance, missing supplies, or noise complaint — look up their reservation in Guesty, log the issue as a note, and let them know our property manager will respond within one hour. For emergencies like no water or heat, escalate immediately."
See It in Action
Here's how your AI Receptionist for Guesty handles a real conversation.
Hi, I'm checking into my rental tomorrow and I need the access code for the front door.
Of course! Can I get your name or confirmation number?
It's under Jennifer Walsh.
Hi Jennifer! I found your reservation at Ocean View Villa for March 14-18. Check-in is 3 PM, the front door code is 7294, and there's a lockbox on the left side of the porch with your welcome packet and keys. Parking is in the driveway. Anything else you need for your arrival?
Frequently Asked Questions
Related Integrations
Built for Property Managers
Your AI receptionist handles resident and prospect calls around the clock — maintenance requests, availability, and leasing questions — so your team isn't buried in the phone.
For your firm
- Cut the call load. Routine resident and leasing questions are handled automatically.
- Capture every prospect. Availability and tour requests are answered 24/7.
- Logged requests. Maintenance and inquiry calls are captured for follow-up.
For your residents
- Reach you anytime. Calls answered after hours and on weekends.
- Fast answers. Availability, leasing, and policy questions on the spot.
- Tracked requests. Maintenance issues are captured and routed.