AI Agent for Boulevard

How It Works

Get your Boulevard AI Agent up and running in minutes.

1

Log into the Client Portal and assign Boulevard to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Your AI starts handling calls with live Boulevard data — booking appointments, answering pricing questions, and managing your schedule.

Key Features

Everything your AI needs to handle Boulevard inquiries like a pro.

Client Lookup

Your AI searches Boulevard clients by name, phone, or email — pulling up visit history, preferred stylist, service preferences, and loyalty points.

Appointment Booking

Callers can book, reschedule, or cancel appointments through your AI. It checks Boulevard's real-time availability by provider, service, and location.

Service Menu Access

Your AI references your Boulevard service menu — pricing, duration, descriptions, and add-ons — so callers get accurate answers about your offerings.

Waitlist & Cancellation Fills

When preferred times aren't available, your AI adds callers to the Boulevard waitlist and can automatically fill cancellation slots.

Get Started ▶ Hear a real call

AI Agent for Boulevard Example Prompts

Copy and paste these prompts into your Boulevard AI Agent prompt box to get started quickly.

Example 1 — Booking a Service:
"When a client calls to book, ask for the service they want, their preferred staff member, and when they would like to come in. Check Fresha for availability and book it. Confirm all details and remind them of our cancellation policy."

Example 2 — New Client Intake:
"If the caller is a new client, collect their name, phone number, and email. Create their profile in Fresha before booking. Ask if they have any allergies or sensitivities we should note for their service."

Example 3 — Walk-In Availability:
"If someone calls asking whether they can walk in today, check Fresha for same-day availability. Let them know which time slots and stylists are open, and offer to reserve a spot so they do not have to wait."

View All Integration Prompt Examples →

See It in Action

Here's how your AI Agent for Boulevard handles a real conversation.

Caller

Hi, I'd like to book a balayage with Jessica. Do you have anything this Saturday?

AI Agent

Let me check Jessica's availability for Saturday. She has openings at 10 AM and 2:30 PM for a balayage. That's a 3-hour appointment at $285. Which time works for you?

Caller

10 AM is perfect.

AI Agent

You're booked with Jessica for Saturday, March 22nd at 10 AM for a balayage. Can I get your name?

Caller

Megan Park.

AI Agent

I see your profile, Megan — welcome back! I noticed you're due for a trim too. Would you like to add that on? Jessica could do both in the same visit. And you have 450 loyalty points — enough for a complimentary deep conditioning treatment.

Frequently Asked Questions

Can it book directly into Boulevard?

Yes. Your AI creates appointments in Boulevard with the correct provider, service, duration, and room — following your booking rules and buffer times.

Does it handle service add-ons?

Yes. Your AI suggests relevant add-ons from your Boulevard service menu based on what the client is booking — treatments, upgrades, and enhancements.

Can it manage gift card balances?

Your AI can check gift card balances and note when a client wants to redeem one. The actual redemption is processed at checkout.

Does it work with multiple locations?

Yes. Multi-location salons and spas can use the integration across all Boulevard locations with location-specific availability and pricing.

What about deposit and cancellation policies?

Your AI communicates your Boulevard deposit requirements and cancellation policy when booking. It can collect deposit confirmation and process cancellations within your policy window.