Managing Personal Agents
Create and configure individual AI assistants for people on your team.
What a Personal Agent Is
Your receptionist answers the main line for the business. A personal agent belongs to one person on your team and handles their calls and messages, with its own greeting, its own calendar, and its own view of contacts.
Where It Lives
Open the FONE app, press Edit on the Billing card, and open the Personal Agents section. It is owner-only — the person a personal agent belongs to signs in and configures their own agent, but they cannot create or remove one.
Adding One
Press Add Personal Agent. This provisions a voice agent and may add to your subscription, so you are asked to confirm first. The new agent appears in the list with its status.
Managing an Existing One
Each agent in the list shows whether it is a receptionist or a personal agent, who owns it, and its status, with a Manage button beside it. Configuring an individual agent — voice, greeting, hours, routing, integrations — is covered in the Agent Settings guide.