Field Service

AI Receptionist for
Jobber

Connect Jobber to your AI so it can recognize existing clients and read quotes and work history — a read-only lookup on web chat, Facebook, Instagram, and WhatsApp; new jobs are booked on your connected calendar.

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How It Works

Get your Jobber AI Receptionist up and running in minutes.

1

Log into the Client Portal and assign Jobber to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Connect a calendar (Google, Outlook, or Cal.com) so your AI can book new jobs, and it starts recognizing clients on chat with live Jobber history.

Key Features

Everything your AI needs to handle Jobber inquiries like a pro.

Customer Lookup

On web chat and WhatsApp, your AI searches Jobber clients by phone, email, or name — reading property details, service history, and outstanding quotes so a repeat client is recognized.

Quote & Invoice Access

Your AI reads existing quotes and invoices so a customer can check pricing or ask about an outstanding balance during a conversation.

Work History

Your AI reads a customer's job history — past visits, completed work, notes, and follow-up recommendations — for informed support.

Booking on Your Calendar

New jobs are booked on your connected calendar — Google, Outlook, or Cal.com — with real-time availability, not written into Jobber. The details are captured for your team.

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AI Receptionist for Jobber Example Prompts

Copy and paste these prompts into your Jobber AI Receptionist prompt box to get started quickly.

Example 1 — Job Scheduling:
"When a customer calls to schedule a service — lawn care, cleaning, landscaping — ask for their address, the service needed, and preferred date. Book the job in Jobber with the service details and assign it to the next available crew. Confirm the date, arrival window, and estimated cost."

Example 2 — Quote Request:
"If a customer wants a quote, collect details about the work they need — property size, scope of work, any special requirements. Create a quote request in Jobber and let them know a team member will visit for an estimate within 2 business days."

Example 3 — Job Status Check:
"When a customer calls asking about an upcoming or in-progress job, look up their record in Jobber. Share the scheduled date, assigned team, and current status. If the job is in progress, provide an estimated completion time."
View All Integration Prompt Examples →

See It in Action

Here's how your AI Receptionist for Jobber handles a real conversation.

Caller

Hi, I got a quote from you last week for gutter cleaning — I'd like to go ahead.

AI Agent

Great! Let me pull up your account. What name is it under?

Caller

Mike Thompson.

AI Agent

Found it, Mike — I see the March 7th quote for gutter cleaning and downspout flush at $275. I can get you on the calendar this Thursday morning or Friday afternoon. Which works better?

Caller

Thursday morning.

AI Agent

Booked for Thursday, 8-10 AM on our calendar — you'll get a confirmation, and the $275 quote stands. I'll note your approval for the team. Anything else?

Frequently Asked Questions

Can it create jobs directly in Jobber?
No. The Jobber integration is read-only — your AI looks up clients, quotes, and history but does not create jobs or write to Jobber. New jobs are booked on your connected calendar (Google, Outlook, or Cal.com) and the details are captured for your team.
Does it see my team's availability?
Availability comes from your connected calendar, which your AI checks in real time to avoid double-booking. It reads Jobber for customer and quote context, not scheduling.
Can customers approve quotes by phone?
Your AI can walk a customer through their quote and note the approval for your team to finalize in Jobber — it does not update the quote itself.
Does the lookup work on phone calls?
The Jobber lookup runs on text channels — web chat, Facebook, Instagram, and WhatsApp. On a phone call your AI still books on your connected calendar, transfers, and takes messages; the live Jobber query is a chat-surface capability.
What trades does this work for?
Any home-service business using Jobber — HVAC, plumbing, electrical, landscaping, cleaning, pest control, roofing, painting, and more.

Built for Field Service Businesses

Your AI receptionist answers every call from the field or the front office — booking jobs, checking status, and capturing details — so you never miss work.

For your firm

  • Win more jobs. Calls are answered while you're on-site, so leads don't go to voicemail.
  • Less phone time. Routine scheduling and status calls are handled automatically.
  • Captured details. Every job request is logged with the info your team needs.

For your customers

  • Reach you anytime. Calls are answered even when crews are busy.
  • Easy booking. Customers can schedule or check a job without waiting.
  • Clear updates. They hear real status on their service.

Ready to Connect Jobber?

Set up your AI + Jobber integration in under 5 minutes.

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