AI Receptionist for
Housecall Pro
Connect Housecall Pro to your AI voice and chat agent to look up customers, book jobs, check estimates, and access service history — all during live calls.
How It Works
Get your Housecall Pro AI Receptionist up and running in minutes.
Log into the Client Portal and assign Housecall Pro to any agents that need it.
Configure the integration settings and integration prompt in the FONE app.
Your AI starts handling calls with live Housecall Pro data — booking jobs, checking schedules, and looking up customer details in real time.
Key Features
Everything your AI needs to handle Housecall Pro inquiries like a pro.
Customer Lookup
Your AI searches Housecall Pro customers by phone number, email, or name — pulling up property addresses, tags, service history, and payment status.
Job Booking
Callers can schedule service appointments through your AI. It checks your dispatch calendar and creates jobs with the correct service type, duration, and technician assignment.
Estimate & Invoice Lookup
Your AI accesses pending estimates and open invoices so customers can get pricing, approve work, or ask about balances during a phone call.
Dispatch & Arrival Updates
Your AI provides callers with real-time updates on technician assignments, estimated arrival windows, and job status from your Housecall Pro dispatch board.
AI Receptionist for Housecall Pro Example Prompts
Copy and paste these prompts into your Housecall Pro AI Receptionist prompt box to get started quickly.
"When a homeowner calls needing service, ask about the issue, their address, and when they are available. Book the service call in Housecall Pro and let them know the technician's arrival window. Provide a confirmation number they can reference."
Example 2 — Pricing Questions:
"If a caller asks about pricing for a specific service, check Housecall Pro for your standard service rates. Provide a price range and explain that the final cost depends on the scope of work determined during the visit. Offer to schedule a free estimate if they prefer."
Example 3 — Technician ETA:
"When a customer calls asking when their technician will arrive, look up the job in Housecall Pro. Check the technician's schedule and provide an updated estimated arrival time. If there is a delay, apologize and offer a revised window."
See It in Action
Here's how your AI Receptionist for Housecall Pro handles a real conversation.
I need someone to come look at a leaking faucet. Are you available this week?
Absolutely, I can help schedule that. Can I get your name and address?
Karen Wells, 320 Birch Lane.
I found your account, Karen. I see we did some drain work for you back in January. For the faucet leak, I have a plumber available Wednesday between 1 and 3 PM or Thursday morning. Which would you prefer?
Wednesday works.
Done! You're booked for Wednesday, March 19th, 1 to 3 PM window. You'll get a text when your technician is on the way. Based on standard faucet repairs, the service call starts at $89. Is there anything else?
Frequently Asked Questions
Related Integrations
Built for Field Service Businesses
Your AI receptionist answers every call from the field or the front office — booking jobs, checking status, and capturing details — so you never miss work.
For your firm
- Win more jobs. Calls are answered while you're on-site, so leads don't go to voicemail.
- Less phone time. Routine scheduling and status calls are handled automatically.
- Captured details. Every job request is logged with the info your team needs.
For your customers
- Reach you anytime. Calls are answered even when crews are busy.
- Easy booking. Customers can schedule or check a job without waiting.
- Clear updates. They hear real status on their service.