Fitness

AI Receptionist for
Glofox

Connect Glofox to your AI chat agent to look up members and read class schedules and membership details on web chat, Facebook, Instagram, and WhatsApp.

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How It Works

Get your Glofox AI Receptionist up and running in minutes.

1

Log into the Client Portal and assign Glofox to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Your AI starts answering member and class questions on chat and WhatsApp with live Glofox data.

Key Features

Everything your AI needs to handle Glofox inquiries like a pro.

Member Lookup

Your AI searches Glofox members by name, phone, or email — reading membership type, status, check-in history, and billing details so a member is recognized.

Class Schedule Info

Your AI reads your class schedule, spots remaining, and instructor assignments so a caller knows what's on and where there's room.

Membership Info

Your AI answers questions about membership plans, pricing tiers, freeze policies, and contract terms — read from your Glofox configuration.

Read-Only by Design

The Glofox integration reads member and class data; it does not book classes, cancel reservations, or change memberships. A class-booking request is captured for your front desk, and new appointments go on your connected calendar.

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AI Receptionist for Glofox Example Prompts

Copy and paste these prompts into your Glofox AI Receptionist prompt box to get started quickly.

Example 1 — Class Registration:
"When someone calls to sign up for a class, ask what type — CrossFit, HIIT, yoga, etc. Check the Glofox schedule for upcoming classes and available spots. Register them and confirm the class name, instructor, date, time, and any items to bring."

Example 2 — Membership Sign-Up:
"If a caller wants to join the gym, check Glofox for current membership plans and pricing. Describe the options — monthly, annual, class packs — and what each includes. Offer to sign them up over the phone or schedule a facility tour."

Example 3 — Freeze or Cancel Membership:
"When a member calls to freeze or cancel their membership, look up their account in Glofox. Explain the freeze policy — typically up to 30 days per year — or the cancellation process including any notice period required. Process their request and confirm the effective date."
View All Integration Prompt Examples →

See It in Action

Here's how your AI Receptionist for Glofox handles a real conversation.

Caller

Hi, is there still space in the 6 PM CrossFit class tonight?

AI Agent

Let me check. The 6 PM CrossFit WOD with Coach Jake has 3 spots remaining out of 16.

Caller

Can you save me one? My name is Rachel Torres.

AI Agent

I found your account, Rachel — you have an active unlimited membership, so there's no charge. I'll pass your request to the front desk to reserve your spot in the 6 PM class and they'll confirm. Anything else?

Caller

What's on tomorrow?

AI Agent

Tomorrow: 6 AM Open Gym, 9 AM Yoga Flow, 12 PM HIIT, 5 PM Olympic Lifting, and 6:30 PM CrossFit. Want me to note any of those for the desk?

Frequently Asked Questions

Can it book members into classes?
No. The Glofox integration is read-only — your AI reads class schedules and member status but does not book, cancel, or waitlist in Glofox. A booking request is captured for your front desk to confirm.
Does it handle trial and drop-in requests?
Yes. Your AI can explain trial options and drop-in pricing and collect a new caller's info for your team to follow up.
Can it check membership billing?
Your AI can read a member's current plan, next billing date, and account status. Payment processing and plan changes are handled by your front desk — the integration does not write to Glofox.
Does the lookup work on phone calls?
The Glofox lookup runs on text channels — web chat, Facebook, Instagram, and WhatsApp. On a phone call your AI still books on your connected calendar, transfers, and takes messages.
What gym types does this work for?
Any fitness business using Glofox — CrossFit boxes, yoga studios, martial arts, boutique fitness, personal-training studios, and traditional gyms.

Built for Gyms & Studios

Your AI receptionist books classes, answers membership questions, and captures leads around the clock — so your team stays on the floor.

For your firm

  • Capture every lead. Membership and trial inquiries are answered 24/7, not sent to voicemail.
  • Less front-desk load. Class booking and schedule questions are handled automatically.
  • Fill your classes. Bookings happen any time against your live schedule.

For your customers

  • Sign up anytime. Prospects get answers and book trials outside staffed hours.
  • Easy class booking. Reserve or change a class without waiting.
  • Real answers. Schedule, pricing, and membership questions on the spot.

Ready to Connect Glofox?

Set up your AI + Glofox integration in under 5 minutes.

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