← All Guides / FONE App
FONE App

Billing & Subscriptions

View your subscription status, activate a plan, change plans, and add minutes.

Where It Lives

Open the FONE app and press Edit on the Billing card in the left column. Everything below is owner-only — the card is not shown to anyone other than the account owner.

What Is In the Panel

The panel opens with collapsible sections: Profile, Invoices, Personal Agents, AI Minutes This Month, and Billing. Profile and AI Minutes This Month are open when the panel loads; click any other heading to open it.

Status and Trial

Open the Billing section. It shows your current status, and during a trial it shows the date the trial ends along with what is due now and what is due after activation.

Activating a Plan

Press Activate Plan / Add Payment to enter card details through Stripe. You can do this at any point during a trial; the plan starts when the trial ends.

Changing Plans

Each plan you can move to is shown with its price and an Upgrade or Downgrade button. An upgrade takes effect immediately and any difference is prorated onto your next invoice. A downgrade takes effect at your next billing date, and you keep your current plan minutes until then. You are shown exactly what will happen, including the minutes you end up with, before you confirm.

Add-Ons

Paid add-ons are subscribed and canceled in the same Billing section, each with a Subscribe button and its monthly price. Only the account owner can add or remove one, because it changes what you are billed.

AI Minutes

The AI Minutes This Month section shows plan minutes, which reset each billing cycle, and pack minutes, which roll over, along with what you have used against your allowance. Add Minutes buys a top-up pack. You can also set an auto-refill amount and the balance at which it triggers — that needs a card on file, and the section tells you if one cannot be charged automatically.

Canceling

Contact One Dash Zero to cancel. There is no long-term contract and no cancellation fee, and your service stays active through the end of the period you have already paid for.

← Company Profile Viewing Invoices →

Need More Help?

Chat with Dash or call us anytime.

📞 Talk to Dash — Try It Free