AI Agent for Jane App

How It Works

Get your Jane App AI Agent up and running in minutes.

1

Log into the Client Portal and assign Jane App to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Your AI starts handling patient calls — booking appointments, confirming schedules, and answering clinic questions around the clock.

Key Features

Everything your AI needs to handle Jane App inquiries like a pro.

Patient Lookup

Your AI searches Jane App patient records by phone or name and accesses upcoming appointments, practitioner assignments, and clinic-specific information.

Appointment Status

Callers checking on their appointments get instant answers — date, time, practitioner, location, and any preparation instructions associated with their visit type.

Clinic Info

Your AI shares clinic details — hours, location, parking, accepted insurance, and practitioner specialties — directly from your Jane App configuration.

Scheduling

Patients can book, reschedule, or cancel appointments through your AI. It checks practitioner availability in Jane App and handles scheduling rules you've defined.

Get Started ▶ Hear a real call

AI Agent for Jane App Example Prompts

Copy and paste these prompts into your Jane App AI Agent prompt box to get started quickly.

Example 1 — Appointment Booking:
"When a patient calls to schedule a visit, ask what type of appointment they need — initial consultation, follow-up, or specific treatment. Check availability in Jane App for the appropriate practitioner and book the appointment. Confirm date, time, and practitioner name."

Example 2 — New Patient Intake:
"If the caller is a new patient, collect their name, date of birth, phone number, email, and insurance information. Let them know we will send intake forms to their email that should be completed before their first visit."

Example 3 — Insurance and Payment:
"When a patient asks about insurance coverage or payment, check their profile in Jane App for insurance details on file. Let them know which insurance plans we accept and that they can contact their insurance provider for specific coverage questions. Provide our office rates for self-pay patients."

View All Integration Prompt Examples →

See It in Action

Here's how your AI Agent for Jane App handles a real conversation.

Caller

Hi, I need to reschedule my physiotherapy appointment for next Tuesday.

AI Agent

I can help with that. What's your name?

Caller

Karen Liu.

AI Agent

Hi Karen! I see your physiotherapy session with Dr. Patel scheduled for Tuesday, March 18th at 9 AM. When would you like to reschedule? Dr. Patel has openings on Wednesday at 10 AM, Thursday at 2 PM, and the following Tuesday at 9 AM again.

Caller

Thursday at 2 works.

AI Agent

Done — your physiotherapy session is now Thursday, March 20th at 2 PM with Dr. Patel. Remember to wear comfortable clothing and arrive 5 minutes early. You'll receive a confirmation email from Jane. Anything else?

Frequently Asked Questions

Is the integration HIPAA-compliant?

Yes. Patient data is handled with encryption in transit and at rest. Your AI does not store patient health information — it queries Jane App live during each call.

Can it handle intake forms?

Your AI can remind patients about outstanding intake forms and direct them to complete forms through Jane App's patient portal before their appointment.

Does it work with Jane App's online booking?

Yes, the integration complements Jane's online booking. Patients who prefer calling get the same availability and scheduling capabilities as the online portal.

Can it handle insurance verification?

Your AI can share which insurance plans your clinic accepts based on your Jane App configuration. For specific coverage verification, it transfers to your billing team.

Does it support group practices?

Yes. Your AI handles scheduling across multiple practitioners in your Jane App account, checking individual availability and specialties for each provider.